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#479145 - 07/11/04 04:37 PM Re: '03/'04 Rear axle bearing
GrumpMarky Offline

I ♥ big cars!
Over the Hill

Registered: 10/13/03
Posts: 4625
Loc: The Western Reserve
Quote:

Ford Motor Company told dealers to be on the lookout for comsumers that complain about rear axle noise in their 2003 model year Ford Crown Victoria, Mercury Grand Marquis or Lincoln Town Car. According to Ford, the vehicles may have a defective rear axle.





This sounds like dissembling on Ford's part. Either the part is defective or there is excess wear, which one is it? If it is the former, then I suppose Ford is waiting for the cars to lose axles on the freeways before upgrading this silent recall to an OUTLOUD one...
_________________________
2003 Mercury Grand Marquis LSE
"The last of the un-decontented"
Tires: Bridgestone Turanza LS-H, Mercury OEM Trunk Organizer

Maintenance Log








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#479146 - 07/11/04 09:30 PM Re: '03/'04 Rear axle bearing
uwsacf Offline
Over the Hill

Registered: 06/01/03
Posts: 3552
Loc: Orlando, Florida
got both of these off mm.net today....

Quote:


--------------------------------------------------------------------------------
SAFETY RECALL
04S16 Certain 2003 Model Year Ford Crown Victoria Police/Commercial and Lincoln Town Car Vehicles Sold to Fleets-Rear Axle Shaft Fracture

--------------------------------------------------------------------------------

Frank M. Ligon
Director
Service Engineering Operations
Ford Customer Service Division

Ford Motor Company
P.O. Box 1904
Dearborn, Michigan 48121

July 2004

TO: All U.S. Ford and Lincoln Mercury Dealers

SUBJECT: Safety Recall 04S16:
Certain 2003 Model Year Ford Crown Victoria Police/Commercial and Lincoln Town Car Vehicles Sold to Fleets
Rear Axle Shaft Fracture


AFFECTED VEHICLES


Certain 2003 model year Ford Crown Victoria Police/Commercial (Body codes P70, P71 and P72) vehicles built at the St. Thomas Assembly Plant from October 10, 2001 through December 4, 2002.
Certain 2003 model year Lincoln Town Car vehicles sold to fleets (Body codes M84 and M81 ordered with FIN code) built at the Wixom Assembly Plant from November 14, 2001 through December 3, 2002.
Affected vehicles are identified in OASIS. In addition, for a list of vehicles assigned to your dealership, visit https://web.xxxxxxxxxxxxxxxxxxxx.com. This information will be available on July 8, 2004.

REASON FOR THIS SAFETY RECALL

Due to significant differences in vehicle design and customer usage, the affected vehicles typically input higher loads into the vehicle chassis during fleet usage, overloading the wheel bearings and axles. This may lead to early bearing failure and ultimately, axle shaft fracture. In the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. Loss of drive function could lead to a vehicle crash.

SERVICE ACTION

At no charge to the vehicle owner, dealers are to install an axle repair kit consisting of new rear axle shafts, rear wheel bearings, and rear axle seals. This must be performed on all of the affected vehicles in your inventory as well as vehicles that have been delivered to customers.

Based on our records, vehicles that were previously repaired with axle repair kit 3W1Z-4A109-AA (introduced with Technical Service Bulletin #03-05-05) do not require any further repair and are not included in this program.

PLEASE NOTE:

Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $5,000 per vehicle.
http://www.mercurymarauder.net/forums/showthread.php?t=11215<br />
<hr /></blockquote><font class="post">
___________________________________________________________

and
Quote:


Article No.

03-5-5

&#61623; AXLE - REAR AXLE SHAFT AND/OR AXLE BEARING PREMATURE WEAR - VEHICLES PRODUCED BEFORE 1/1/2003 ONLY
Publication Date: February 28, 2003

FORD:


2003 CROWN VICTORIA
LINCOLN:


2003 TOWN CAR
MERCURY:


2003 GRAND MARQUIS

Article 02-25-3 is being republished in its entirety to update the model line coverage. ISSUE:

Some 2003 Town Car (except Limo and Hearse chassis), Crown Victoria and Grand Marquis vehicles produced before 1/1/2003, may exhibit rear axle shaft and/or axle bearing premature wear. This is caused by excessive load, temperature, and inadequate lubrication.

ACTION:

To service, install Rear Axle Bearing Service Kit, Part Number 3W1Z-4A109-AA. Refer to the instruction sheet included with the service kit.

PART NUMBER PART NAME
3W1Z-4A109-AA Rear Axle Bearing Service Kit

OTHER APPLICABLE ARTICLES:

NONE

SUPERSEDES:

02-25-3

WARRANTY STATUS:

Eligible Under The Provisions Of Bumper To Bumper Warranty Coverage

OPERATION DESCRIPTION TIME
030505A Install Axle Bearing Service Kit 1.5 Hrs.

DEALER CODING

BASIC PART NO. CONDITION CODE
4234 42

OASIS CODES:

509000, 510000, 703200, 703300




NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle.


Copyright 2003 Ford Motor Company
http://www.mercurymarauder.net/forums/showpost.php?p=108279&postcount=3<br

_________________________
"I prefer the tumult of liberty to the quiet of servitude."

Thomas Jefferson to James Madison, 1787

2007 BBB MSRT8
2003 BBB Crown Vic Sport LX
1996 BBB Impala SS
1972 Chrysler Newport




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#479147 - 07/12/04 09:49 AM Re: '03/'04 Rear axle bearing
88grandmarq Offline

4R70W rebuilder
Poobah

Registered: 07/10/02
Posts: 5460
Loc: North Georgia
Like I posted earlier, its a TSB for early production 2003 models ONLY.

the recall you posted is also for early production 2003 FLEET ONLY cars and only applies to FLEET OWNED cars.
_________________________
2006 F-250 XLT SuperCab 4wd - 6.0L Diesel, 5R110W Auto, 3.73 limited slip.
Retired U.S. Border Patrol Unit# K60012

2003 Lincoln Town Car Signature - 3.27 RAR, dual exhaust and J-mod - SOLD 09/2011
89 Crown Victoria LX- HPP Box - SOLD 09/2010
88 Grand Marquis LS - The original - Totaled 5/2006

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#479148 - 07/12/04 10:19 AM Re: '03/'04 Rear axle bearing
danatriverton Offline
Over the Hill

Registered: 07/20/03
Posts: 1502
You can check your own bearings.

Have someone drive while you are in the back seat. Go 30 MPH or so.

Open one back door and listen. Go to the other side and do the same. If a bearing is bad, you can hear it and determine which it is.

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#479149 - 07/12/04 10:44 AM Re: '03/'04 Rear axle bearing
CrystalPistol Offline

Over the Hill

Registered: 10/16/01
Posts: 1282
Loc: The Shenandoah Valley of Va.
I don't believe it is because of longer axle shafts because the bearing is still out at the very end of the housing, where it was on the older ones, and in the same relation to the wheel & tire. It carries the same weight and the extra length inboard of the bearing would only tend to increase stability of the axle. Kind of like holding an ax (for example) by two points 24" apart versus 30" apart, it's much easier to handle the weight with the wider hold.

Sounds like a product defect, either in the axle shafts bearing surface, or maybe the bearings, or perhaps they were installed with insufficient grease ... or none at all? Perhaps the rollers were soft or sized wrong? None of the bulletins state the reason that I saw.

I do like the old way of retaining axles in a tube with the plates on the end retaining a pressed on wheel bearing that has it's own inner race (like the old Chrysler 8-3/4" and Ford 8 and 9" rears) never was fond of C clips ... but they didn't ask me. You would think that as long as they have been building long lasting, trouble free, virtually bullet proof rears that they could still do it?

Oh well.......
_________________________


1977 F-150 4x4 * 1992 Tbird Sport * 1995 Tbird LX 4.6 * 2001 Mercury GM * 2003 Forester X * 2007 F-150 FX4 Fside * 2008 Mustang GT 5spd * 1974 Triumph T150V Trident * 1985 Honda GL1200 A * 1997 Honda GL1500 SE Trike

I'm really not too good at selling them ...


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#479150 - 07/12/04 02:51 PM Re: '03/'04 Rear axle bearing
uwsacf Offline
Over the Hill

Registered: 06/01/03
Posts: 3552
Loc: Orlando, Florida
the TSB also lists lack of lubrication...

I asked the dealer how they were gonna fix the "lack of lubrication"

They said the bearings are sealed - so........ every 30K???

on our Imps - GM forgot to put oiling holes in the rear cover gasket and starved the wheel bearings...

Most Imp guys changed to a Fel-Pro gasket with holes and all is well...
_________________________
"I prefer the tumult of liberty to the quiet of servitude."

Thomas Jefferson to James Madison, 1787

2007 BBB MSRT8
2003 BBB Crown Vic Sport LX
1996 BBB Impala SS
1972 Chrysler Newport




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#479151 - 07/12/04 08:09 PM Re: '03/'04 Rear axle bearing
88grandmarq Offline

4R70W rebuilder
Poobah

Registered: 07/10/02
Posts: 5460
Loc: North Georgia
Quote:

the TSB also lists lack of lubrication...

I asked the dealer how they were gonna fix the "lack of lubrication"

They said the bearings are sealed - so........ every 30K???






If you read the TSB and the information I posted,it mentions new bearings and axles that being installed, including the part # for the kit. Ford appearently has fixed the problem, because NONE of the later production 2003 models (built after 1/1/2003) or 2004 models have the problem.
so, NO... its on a 30K service item.
_________________________
2006 F-250 XLT SuperCab 4wd - 6.0L Diesel, 5R110W Auto, 3.73 limited slip.
Retired U.S. Border Patrol Unit# K60012

2003 Lincoln Town Car Signature - 3.27 RAR, dual exhaust and J-mod - SOLD 09/2011
89 Crown Victoria LX- HPP Box - SOLD 09/2010
88 Grand Marquis LS - The original - Totaled 5/2006

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#479152 - 07/12/04 10:13 PM Re: '03/'04 Rear axle bearing
uwsacf Offline
Over the Hill

Registered: 06/01/03
Posts: 3552
Loc: Orlando, Florida
Eric - in my original post on the thread - I mentioned that they replaced the axles and bearings that came in the kit...

Quote:

Well the Sport started roaring in the right rear wheel a couple weeks ago... definitely the wheel bearing at the very least...

remembered the following TSB someone posted (thank you very much btw - I believe it was Blue Oval News)

Ford Dealer replaces both axle shafts and bearings...

For some strange reason there is a kit that just so happens to have two axle shafts and wheel bearings...

Imagine that...!!!

Dealer tells me that the rear wheel bearings are sealed when I ask what Ford is going to do about the inadequate lubrication problem that just ate two axles and bearings>...

Ummmmmm, HUH????

so I guess we'll be doing this every 30K... yikes!




Your answer
Quote:

Ford appearently has fixed the problem




which I hope is correct - however, no one from the dealership can tell me what the fix was or if they are just replacing the shafts/bearings until the vehicle is out of warranty...
_________________________
"I prefer the tumult of liberty to the quiet of servitude."

Thomas Jefferson to James Madison, 1787

2007 BBB MSRT8
2003 BBB Crown Vic Sport LX
1996 BBB Impala SS
1972 Chrysler Newport




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#479153 - 07/12/04 11:56 PM Re: '03/'04 Rear axle bearing
88grandmarq Offline

4R70W rebuilder
Poobah

Registered: 07/10/02
Posts: 5460
Loc: North Georgia
just because the people at the dealership are idiots, does not mean the Ford engineers are. I met quite a few of the panther engineers at the detriot proving grounds and at STAP last month. ALL of them very knowledgible and contrary to popular belief, none of the guys/gals I met had the "fix it until the warranty is up" mentality or attitude.

So give us all a break, trust Ford has fixed the problem. even though the dealership has not or can not answer your questions.

Anyway, my understanding of the situation is this; one of the changes on the 2003 models was a new, sealed rear axle bearing. Apearently the bearing that was originally "speced" was not able to handle some of the more severe service (Extended high speeds, heavy loads, more HP.. etc)
Ford appearently realized the problem and made a change to the bearing, which was put in to production starting 1/1/2003. hence the TSB on the early production 2003 models and the re-call for the Fleet vehicles (P70, P71, P72 and limo/taxi cars) produced around the same time.
I have not personally seen the new bearing, nor do I know what the changes are, but something changed. To my knowledge, None of the later 2003 cars or 2004 cars have the problem.
_________________________
2006 F-250 XLT SuperCab 4wd - 6.0L Diesel, 5R110W Auto, 3.73 limited slip.
Retired U.S. Border Patrol Unit# K60012

2003 Lincoln Town Car Signature - 3.27 RAR, dual exhaust and J-mod - SOLD 09/2011
89 Crown Victoria LX- HPP Box - SOLD 09/2010
88 Grand Marquis LS - The original - Totaled 5/2006

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#479154 - 07/13/04 09:08 AM Re: '03/'04 Rear axle bearing
GrumpMarky Offline

I ♥ big cars!
Over the Hill

Registered: 10/13/03
Posts: 4625
Loc: The Western Reserve
Quote:

I have not personally seen the new bearing, nor do I know what the changes are, but something changed. To my knowledge, None of the later 2003 cars or 2004 cars have the problem.





The thing that gets me is, if they found a problem, and it can result in premature axle bearing failure, and they will only handle the matter if the car is within the 3/36 warranty, then it sounds very much like those of us who have problems with failed rear axle bearings at 37K miles will get to ante up for all new at our own expense!!!

How do they know that a privately owned vehicle won't have to handle heavy loads, sustained high speeds etc. It sounds like a typical vacation trip to me. Lots of luggage, long drive etc. Is that when we can expect to have our rear wheels go shooting out into the wild blue yonder???
_________________________
2003 Mercury Grand Marquis LSE
"The last of the un-decontented"
Tires: Bridgestone Turanza LS-H, Mercury OEM Trunk Organizer

Maintenance Log








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#479155 - 07/13/04 09:41 AM Re: '03/'04 Rear axle bearing
Big_Bad_Joe Offline
Poobah

Registered: 12/12/01
Posts: 8408
Loc: Rochester NY
If Ford KNOWS that the bearings are faulty and they KNOW EXACTLY the production runs involved, then they should recall every single one of those cars and repair them.

I don't care at all what the employed engineers at Ford think about it. They are not running the company and this is just another example of why you have to be crazy to keep buying cars from GM and Ford.

This is an absolutely despicable and dishonerable approach to selling a car.

I have seen foreign and even Chrysler recalls for this kind of thing over and over. They seem to never hesistate to stand behind the product.

Its exactly what we have with the intake manifolds that Ford KNOWS are crappy and will not last the normal service life of the vehicle without catastrophic failure.

Tell me I am wrong?
_________________________
2006 LX with HPPBlue, Light Camel Interior,Magnaflow Exhaust,PI Zip Tube
Underdrives from ADTR.net
Pioneer AVIC X930BT Nav system, JL xD400/4amp, JL Speakers, Audiovox backup camera

2000 HPP RESURECTION RIP 8/17/2012 died in Dayton OH

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#479156 - 07/13/04 10:09 AM Re: '03/'04 Rear axle bearing
GrumpMarky Offline

I ♥ big cars!
Over the Hill

Registered: 10/13/03
Posts: 4625
Loc: The Western Reserve
Quote:

If Ford KNOWS that the bearings are faulty and they KNOW EXACTLY the production runs involved, then they should recall every single one of those cars and repair them.





Speaking of which, wouldn't that be a small recall? I mean if only the vehicles built before 1/1/03 are affected?? My car was built on 11/15/02 so I am supposed to just drive around with the constant anxiety that my rear wheel bearings may be melting down at that very moment???

This really sucks
_________________________
2003 Mercury Grand Marquis LSE
"The last of the un-decontented"
Tires: Bridgestone Turanza LS-H, Mercury OEM Trunk Organizer

Maintenance Log








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#479157 - 07/13/04 10:13 AM Re: '03/'04 Rear axle bearing
Brett C. Cammack Offline
Over the Hill

Registered: 08/01/03
Posts: 4063
I'll wager that if you did have a failure, it would be repaired under the TSB. You could also take it up with the Zone Office if the dealership gave you any guff.

I wouldn't be surprised if the problem is precipitated by shock loads like striking curbs and such. That's pretty routine for patrol cars and taxis.
_________________________
Annoy a Conservative - Think for yourself.

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#479158 - 07/13/04 10:13 AM Re: '03/'04 Rear axle bearing
88grandmarq Offline

4R70W rebuilder
Poobah

Registered: 07/10/02
Posts: 5460
Loc: North Georgia
Joe--- you're wrong
_________________________
2006 F-250 XLT SuperCab 4wd - 6.0L Diesel, 5R110W Auto, 3.73 limited slip.
Retired U.S. Border Patrol Unit# K60012

2003 Lincoln Town Car Signature - 3.27 RAR, dual exhaust and J-mod - SOLD 09/2011
89 Crown Victoria LX- HPP Box - SOLD 09/2010
88 Grand Marquis LS - The original - Totaled 5/2006

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#479159 - 07/13/04 03:56 PM Re: '03/'04 Rear axle bearing
GrumpMarky Offline

I ♥ big cars!
Over the Hill

Registered: 10/13/03
Posts: 4625
Loc: The Western Reserve
Quote:

I'll wager that if you did have a failure, it would be repaired under the TSB. You could also take it up with the Zone Office if the dealership gave you any guff.





Will you reimburse me the cost of the repair if you're wrong? Will you fight with the zone office? You know as well as I do, the zone office's mantra is "every dealership is privately owned etc." If Ford won't reimburse them (the dealership), then the dealership sure won't do the job unless somebody pays. This is Ford-><-This is me!
_________________________
2003 Mercury Grand Marquis LSE
"The last of the un-decontented"
Tires: Bridgestone Turanza LS-H, Mercury OEM Trunk Organizer

Maintenance Log








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